Terms and Conditions

Terms and Conditions of Maxi Flooring Kitchen & Bath

Last updated: March 8, 2025

1. Introduction

Welcome to the Maxi Flooring Kitchen & Bath website ("we," "our," or "the Company"). By accessing and using our website https://maxiflooringbath.com/, you agree to comply with and be bound by the following terms and conditions ("Terms").

2. Company Information

3. Products and Services

We offer a variety of kitchen and bathroom products, including flooring, countertops, and accessories. All products are subject to availability and may be modified or discontinued without prior notice.

4. Pricing and Payments

All prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to modify prices at any time. We accept various payment methods, including credit and debit cards, as well as financing options provided by Klarna. By using Klarna, you agree to Klarna’s terms and conditions.

5. Gift Cards

Maxi Flooring Kitchen & Bath does not offer gift cards at this time. If gift cards are introduced in the future, Klarna will not be accepted as a payment method to purchase them, ensuring compliance with Klarna's guidelines.

6. Services and Bookings

Klarna cannot be used to book remodeling services, design consultations, or any other services offered by Maxi Flooring Kitchen & Bath, in accordance with Klarna’s policies. For design and remodeling services, customers must use other payment methods available in our store.

7. Orders and Confirmation

By placing an order, you are making an offer to purchase products under these Terms. We reserve the right to reject any order. Once your order has been received, we will send you a confirmation email.

8. Shipping and Delivery

In-Store Pickup:
Maxi Flooring Kitchen & Bath offers a free in-store pickup option for all orders. Customers will be notified when their order is ready for collection at our facilities.

Delivery Service:
For customers requiring home delivery, we offer a delivery service at an additional cost, based on distance and product/material quantity. This service is provided by a third-party and is subject to availability.

Delivery Service Conditions:

  • Delivery is only to the front door of the property (no exceptions).
  • No inside delivery, assembly, or installation is provided.
  • Maxi Flooring Kitchen & Bath is not responsible for delays or issues caused by the third-party delivery service.
  • Any claims regarding delivery must be directed to the service provider.

Estimated Delivery Times:
Delivery time estimates will be provided at the time of purchase and may vary depending on location and product availability.

9. Returns and Refunds

1. General Return Policy

  • Return Window: Customers may return unwanted products within 7 calendar days of receiving their order.
  • Product Condition: To be eligible for a return, products must be unused, in their original condition, and in the original packaging.
  • Returns for Klarna-Financed Purchases: Purchases made through Klarna are eligible for returns according to our standard return policy.
  • Once a product has been received and used, returns will not be accepted unless the item is defective or does not match the product description.
  • Refunds for Klarna-financed purchases will be processed in accordance with Klarna’s terms and conditions.

2. Return Process

  • Return Request: To initiate a return, please contact our customer service team at sales@maxi-flooring.com and/or ivette@maxi-flooring.com, or call +1 (305) 475-6294, providing your order number and product details.
  • Return Shipment: Once the return request is approved, we will provide detailed instructions on how to return the product to our facility.

3. Refunds

  • Refund Processing: Once we receive and verify the returned product, we will process your refund within 15 business days.
  • Refund Method: Refunds will be issued using the same payment method used for the original purchase.

4. Restocking Fees

  • Klarna-Financed Purchases: No restocking fees will apply to returns of products purchased through Klarna financing, in compliance with Klarna’s policies.
  • Other Payment Methods: Returns of products purchased using other payment methods will be subject to a 25% restocking fee.

5. Custom Products

  • Maxi Flooring Kitchen & Bath does not currently offer custom products. All products available in our store are standard-manufactured and delivered according to our shipping policy.
  • If custom products are offered in the future, we guarantee that the fulfillment time will not exceed 14 business days, in compliance with Klarna’s policies.

6. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact our customer service team within 7 calendar days of receiving the product to arrange a return or replacement at no additional cost.

7. Return Shipping Costs

  • The customer is responsible for return shipping costs unless the product is defective or there was an error in the order fulfillment.

10. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to the Terms

We reserve the right to modify these Terms at any time. Modifications will become effective upon posting on our website. We recommend reviewing these Terms periodically.

13. Warranties and Governing Law

All warranties provided by Maxi Flooring Kitchen & Bath are subject to the laws of the State of Florida, USA. Any disputes related to warranty, product quality, or product use shall be governed by the laws and jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

14. Contact Information

If you have any questions regarding these Terms, please contact us at:

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